Terms And Conditions
By accessing or using our website, you agree to the following terms and conditions.
Please read them carefully.
Last update: August 25th 2025
Overview
These Terms and Conditions govern your use of www.marumart.shop and all related services. By visiting our site and/or purchasing from us, you agree to be bound by these terms, including any additional policies referenced here. If you do not agree to these terms, you may not use our services.
Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to place an order with us.
If you are underage, you must have the permission of a legal guardian.
Products & Availability
All products on Maru Mart are subject to availability. Some are limited editions or unique pieces, and may not be restocked.
We reserve the right to modify or discontinue products at any time without prior notice. We also reserve the right to limit the quantity of any items we sell.
Prices & Payments
Prices are listed in USD by default, converted in foreign currencies in real time to be displayed in your currency of choice. All payments must be made at the time of purchase using one of our secure payment methods (e.g. PayPal, credit card, Apple Pay). We reserve the right to change prices at any time without notice.
Shipping & Delivery
We ship from Tokyo, Japan. Delivery times vary depending on your location and shipping method. Customs duties or import taxes may apply and are the buyer's responsibility. We are not liable for any delay or failure to perform due to causes beyond our control, including but not limited to natural disasters, strikes, governmental actions or internet service disruptions.
Returns & Refunds
Please refer to the Returns section in our FAQ for full details. Certain products (like food or beverages) are non-returnable for hygiene reasons. Returns must be initiated within 14 days of receiving the product, in original condition and packaging.
Order Policy
We reserve the right to refuse any order you place with us for any reason, including suspected fraud or violation of our Terms.
Intellectual Property
All content on this website, including images, graphics, logos and text, is the property of Maru Mart or its licensors (e.g. Tezuka Productions) and is protected by intellectual property laws. You may not copy, reproduce, sell or exploit any part of the site without express written permission.
All trademarks, logos and brand names are the property of their respective owners. Use of these names does not imply any affiliation or endorsement.
Limitation of Liability
Maru Mart shall not be liable for any indirect, incidental, punitive or consequential damages arising from your use of this website or products, including but not limited to loss of profit or data. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability or fitness for a particular purpose. In no event shall Maru Mart be liable for more than the purchase price of the product in question.
Account Information
You are responsible for maintaining the confidentiality of your account and password.
You agree to provide current, complete and accurate information for all purchases made.
Modifications
We reserve the right to update, change, or replace any part of these Terms at any time.
It is your responsibility to check this page periodically for changes.
Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of Japan.
Any disputes will be subject to the exclusive jurisdiction of the Tokyo District Court.
In case of dispute, we encourage customers to contact us first to seek an amicable resolution before taking legal action.
International customer disclaimer
You are responsible for ensuring that your country's import laws allow the products ordered.
Maru Mart is not responsible for items confiscated or rejected by customs.
Contact Us
For any questions, contact us at: help@marumart.shop.