Privacy Policy
Last updated: July 25, 2025
At Maru Mart, your privacy matters.
This Privacy Policy explains how we collect, use and protect your personal information when you interact with our website.
By using our site and/or services, you accept our Privacy Policy.
What Information Do We Collect?
We collect personal data when you:
- Create an account or place an order
- Subscribe to our newsletter
- Contact us via form or email
- Respond to surveys or participate in promotions
This data may include:
- Name, email address, shipping/billing address, phone number
- Payment details (processed securely through third-party providers)
- Technical information like IP address, browser and device info
You can also browse our site anonymously.
How Do We Use Your Information?
We use your data to:
- Process and fulfill orders
- Send order confirmations and updates
- Personalize your shopping experience
- Improve our site, services, and customer support
- Share news, product launches or promotions (only if you opt in)
- Comply with legal obligations
We do not sell your personal information.
How Do We Protect Your Information?
We implement strong security measures, including:
- SSL encryption (HTTPS)
- Payment processing via trusted third-party services
- Access control and internal confidentiality policies
We never store full credit card numbers.
Cookies and Tracking
We use cookies and similar technologies to:
- Keep your shopping cart active
- Save your preferences
- Measure traffic and site usage
- Show relevant ads (only if accepted)
You can adjust cookie settings anytime via the banner or your browser preferences.
Sharing of Data
We only share your data with trusted partners for:
- Payment processing
- Order delivery
- Analytics (Google Analytics, if accepted)
- Customer support
All partners are under confidentiality agreements.
We may disclose information to comply with laws or to protect our rights and customers.
Your Rights
Depending on your location (e.g. EU/UK under GDPR, USA under CCPA), you may:
- Access, correct, or delete your personal data
- Request data portability
- Restrict or object to data processing
- Refuse tracking or automated profiling
- Opt out of marketing at any time
To exercise your rights, contact us at: help@marumart.shop
Data Retention
We retain personal data only as long as necessary for:
- Order fulfillment
- Legal obligations (e.g. tax and accounting)
- Customer service follow-up
You can request deletion anytime.
Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect data from anyone under this age.
International Customers
If you order from outside Japan, you are responsible for ensuring your local laws allow the import of our products.
We are not responsible for customs blocks or import restrictions.
Updates to This Policy
We may update this policy from time to time.
Changes will be posted on this page with a revised “Last updated” date.
Contact
For any privacy-related questions or requests, contact: help@marumart.shop